Open Tickets, the company in charge of selling the tickets for the Nedbank Cup final, has admitted to ticketing issues.
The tickets went on sale on Monday morning at 10AM, but several supporters complained about issues both at stores and online.
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Open Tickets has now admitted to issues due to an “unprecedented surge in demand”.
Full statement below:
Open Tickets regrets the disruption by fans during the ticket sales for the 2025 Nedbank Cup final. An unprecedented surge in demand caused system delays shortly after sales opened on Monday, 5 May.
We understand the frustration this has caused and we are urgently addressing the matter. A full report will be submitted to the Premier Soccer League (PSL). Affected customers will receive direct communication regarding ticket status, digital reissues, or refunds where applicable.
We remain committed to resolving the issue and restoring full service as quickly as possible. Further updates will be shared via our official platforms.
Thank you for your patience and understanding.
